Privacy Policy

Last updated: 08 February 2026

Welcome to FixBro’s Privacy Policy (“Policy”).

FixBro (“we”, “us”, or “our”) operates a web-based and mobile-based platform that facilitates connections between users seeking services and independent service providers offering those services. This Policy explains how we collect, store, use, process, and disclose personal data when you access or use our website https://fixbro.in or related applications (“Platform”).

FixBro does not perform or deliver services listed on the Platform. We provide a connection interface that enables users and providers to interact directly. By using the Platform, you consent to the data processing practices described in this Policy.

1. HOW THIS POLICY APPLIES

• Applicability:
  This Policy applies to anyone accessing or using the Platform. By using the Platform, you consent to the collection and use of your personal data as described.
• Review and Updates:
  We may update this Policy periodically. Continued use of the Platform after updates constitutes acceptance of the revised Policy.
• Third-Party Services:
  The Platform may link to third-party services or websites. FixBro is not responsible for their privacy practices and encourages you to review their policies.

2. PERSONAL DATA WE COLLECT

• Contact Data:
  Name, email address, mobile number, address
• Profile Data:
  Username, login credentials, profile photo
• Technical Data:
  IP address, browser type, device type, operating system
• Transaction Data:
  Platform fee transactions (excluding full card details)
• Usage Data:
  Platform interactions, session duration, page usage
• Marketing Data:
  Communication preferences and feedback responses

3. HOW WE COLLECT PERSONAL DATA

• Direct Interactions:
  Account registration, profile updates, support communication
• Automated Technologies:
  Cookies, log files, analytics tools
• Third Parties:
  Authentication providers, payment processors, analytics services

4. HOW WE USE YOUR PERSONAL DATA

• To create and manage your account
• To enable connections between users and providers
• To operate and improve the Platform
• To process platform fee transactions
• To provide customer support
• To send communications (if opted-in)
• To comply with legal obligations

5. COOKIES AND TRACKING TECHNOLOGIES

• Recognize your device
• Store preferences
• Analyze platform usage

You can disable cookies in browser settings, though functionality may be affected.

We use Microsoft Clarity to analyze user interactions through anonymized behavioral data. See: Microsoft Privacy Statement

6. DISCLOSURE OF YOUR PERSONAL DATA

• Service Providers: For hosting, analytics, and platform operation
• Independent Professionals: Limited data sharing when contact access is granted
• Legal Authorities: When required by law

All third parties are required to protect your data appropriately.

7. YOUR RIGHTS

• Access and update your data
• Request data export
• Opt out of marketing
• Withdraw consent

8. ACCOUNT DELETION

To delete your account, contact support@fixbro.in. Certain data may be retained as required by law.

9. DATA TRANSFER AND STORAGE

Data may be processed or stored outside your location depending on infrastructure providers.

10. DATA SECURITY

• Encryption practices
• Access controls
• Network protections
• Periodic security reviews

Users are responsible for safeguarding their credentials.

11. CONTACT US

Email: support@fixbro.in
Phone: +91-7353113455

By using the Platform, you agree to this Privacy Policy.