Customer Terms and Conditions

Welcome to FixBro. These Terms and Conditions govern your use of our platform (website, mobile applications, and related services). By accessing or using the platform, you agree to these terms. If you do not agree, please discontinue use of the platform.

1. Definitions

• Platform:
  Refers to the FixBro website, applications, and associated services.
• User:
  Refers to individuals using the platform to discover and connect with service providers.
• Provider:
  Refers to independent service professionals listed on the platform.

2. Scope of Platform Services

• FixBro provides a digital platform that enables users to discover and connect with independent service providers.
• FixBro does not perform, supervise, or guarantee services offered by providers.
• All agreements, pricing, execution, and outcomes are solely between users and providers.

3. User Responsibilities

• Provide accurate information when using the platform.
• Interact respectfully and lawfully with providers.
• Evaluate providers independently before engaging their services.
• Comply with applicable laws and regulations during interactions.

4. Platform Fees

• FixBro may charge a platform fee for accessing provider contact details.
• This fee covers access to connection features only.
• Platform fees are non-refundable once access is granted.
• FixBro does not process or manage payments for services provided by providers.

5. No Booking or Service Liability

• FixBro does not schedule or book services.
• FixBro is not responsible for service execution, pricing disputes, or damages.
• Users must resolve service-related issues directly with providers.

6. Limitation of Liability

• FixBro is not liable for losses, damages, delays, or dissatisfaction arising from services performed by providers.
• The platform acts only as a connection facilitator.

7. Prohibited Activities

• Fraudulent or unlawful use of the platform
• Harassment or abuse of providers or staff
• Interference with platform operations

8. Intellectual Property

All content, branding, and materials on the platform belong to FixBro and may not be reused without permission.

9. Privacy

Your use of the platform is subject to our Privacy Policy.

10. Indemnity

You agree to indemnify and hold FixBro harmless against claims resulting from your use of the platform or violation of these terms.

11. Changes to Terms

FixBro may update these terms periodically. Continued use indicates acceptance of updated terms.

12. Governing Law

These terms are governed by the laws of India. Disputes fall under the jurisdiction of courts in Bangalore, Karnataka.

13. Contact

Email: support@fixbro.in
Phone: +91-7353113455

Thank you for using FixBro.